Organizational performance in both the government and private sectors depends upon the deployment and allocation of people, process and technology. Corporate inertia often results in process and technology “improvements” that end up hindering your people in the long-term. When you remove such obstacles during difficult times, often you find they were never needed in the first place.
This article offers some tools for determining a path to your organization’s best performance
1. Developing a “Knowledge, Skill and Abilities (KSA) Matrix”
2. Strengths, Weaknesses, Opportunities and Threats (SWOT) Assessment
3. Process Mapping
Why It Matters
Without a deliberate approach to understanding organizational capacity, leaders run the risk of making short-term decisions that harm long-term value. Sometimes an outside perspective helps considerably.
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