Organizational performance in both the government and private sectors depends upon the deployment and allocation of people, process and technology. Corporate inertia often results in process and technology “improvements” that end up hindering your people in the long-term. When you remove such obstacles during difficult times, often you find they were never needed in the first place.
What’s Inside
This article offers some tools for determining a path to your organization’s best performance
1. Developing a “Knowledge, Skill and Abilities (KSA) Matrix”
2. Strengths, Weaknesses, Opportunities and Threats (SWOT) Assessment
3. Process Mapping
Why It Matters
Without a deliberate approach to understanding organizational capacity, leaders run the risk of making short-term decisions that harm long-term value. Sometimes an outside perspective helps considerably.

Adam Jones
State Government Practice Leader
Adam Jones leads Weaver’s state government practice. His practice areas include…

Alyssa Martin
National Strategy Leader, Large Market and Public Entities
Alyssa Martin, CPA, leads the firm’s national strategy for…

Setting People Up for Success: The Knowledge, Skills and Abilities Matrix
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