Why Does IT Resist Digital Transformation? | Podcast

Digital transformation promises innovation, efficiency and competitive advantage, yet many IT leaders push back against it. In this episode of Weaver: Beyond the Numbers, Morgan Page explores why CIOs and CISOs often say “no” to digital transformation, what challenges they face and how to get IT teams on board with business-driven technology initiatives.

Key Points:

• IT often resists digital transformation due to security risks, budget concerns and operational disruptions.
• Business teams often solve problems before engaging IT, leading to friction.
• Bringing IT into discussions early can turn resistance into support.

Digital transformation introduces a wave of new applications and functions, which invariably increases workload and potentially puts more strain on already stretched budgets. This, coupled with the risk of data insecurity following the colocation of data in a singular place or the implementation of a new business intelligence (BI) project, understandably raises eyebrows. This is often compounded by past experiences and the fear of change, which is at the heart of digital transformation.

In many organizations, IT is tasked with keeping the lights on; ensuring all technology runs seamlessly. They are putting the necessary structures in place so everyone can go about their work without a hitch. Throwing digital transformation into the mix disrupts this steady state, creating a sense of upheaval — but this doesn’t have to be the case. It’s about knowing when and how to bring IT into the conversation. “IT isn’t against digital transformation — they just need a seat at the table. Engage early, address risks and work together for success,” said Morgan.

One way to better manage this seeming hostility toward digital transformation is by involving IT early in the decision-making process. Avoid situations where solutions are proposed or decided before the IT department has had a say. By adopting this approach, IT can provide input on other available options, potentially circumventing unnecessary costs associated with new software implementation, licensing and training. Plus, they will be able to ensure seamless management and access from a security perspective. Transitioning from a combative or defensive relationship to one of collaboration is key to leveraging digital transformation initiatives across your team.

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